Competency Details

ECDC Public Health Emergency Preparedness

https://ecdc.europa.eu/sites/portal/files/documents/public-health-emergency-preparedness-core-competencies-eu-member-states.pdf

Name	Linked courses
a. Understand how risk is measured and the risk assessment process [K] Type: Knowlege	0
b. Integrate risk assessment results into the risk communication strategy/plan [S] Type: Skill	0
c. Personalise risk data by using anecdotes that make technical data come alive [S] Type: Skill	0
d. Understand the impact of uncertainty and risk perception on behaviours [S] Type: Skill	1
e. Create messages that fill the gap between the actual risk and population risk-perception [S] Type: Skill	0
f. Understand the institutional process in place for approval of information release [K] Type: Knowlege	0
g. Identify strategies to facilitate the operationalisation of ERC strategy/plan [S] Type: Skill	0
h. Identify credible sources of information [S] Type: Skill	0
i. Compare and summarise the information received [S] Type: Skill	0
j. Create scenarios on how the situation may evolve and what message to provide [S] Type: Skill	0
k. Identify mechanisms to monitor risk perceptions [S] Type: Skill	0
l. Identify mechanisms to monitor rumours [S] Type: Skill	0
m. Draft and revise messages by the use of simple language and images as needed [S] Type: Skill	0
n. Understand the psychology of ERC [K] Type: Knowlege	0
o. Understand what mental stress the population will be experiencing [S] Type: Skill	0
p. Identify what legal issues may influence the channels of dissemination and content of the information being released [S] Type: Skill	0
q. Identify sources of information on guidelines, plans and other type of guiding documents (e.g., infection control guidance, treatment guidelines, PPE guidelines) [S] Type: Skill	0
r. Manage and assess situational information received by trusted/reliable sources [S] Type: Skill	0
s. Apply the principles of risk communication [S] Type: Skill	0
t. Understand how to acknowledge uncertainty, anxiety, anger and fear [S] Type: Skill	0
u. Learn how to apologise to express sincerity and transparency regarding any errors or misunderstandings caused in the communication [S] Type: Skill	0
Foster and maintain trust Description: Ability to deliver messages that foster citizens' trust in how the government handles an emergency. Type: Domain	1
1. Provide information to the public on the roles and responsibilities of the various organisations involved in the response operation; try to understand the public’s perception of the emergency. Type: Core Competencies Category: - Area: - Domain: -	0
2. Identify strategies to engage with government leaders in order to integrate government priorities and community interests; address concerns that surface during the emergency response. Type: Core Competencies Category: - Area: - Domain: -	0
3. Identify communication mechanisms that are trusted by the public, partners, and community influencers. Type: Core Competencies Category: - Area: - Domain: -	0
4. Empower the public to participate in open discussions; involve the public in decisions relevant to public health threats. Type: Core Competencies Category: - Area: - Domain: -	0
a. Understand the roles and responsibilities of various organisations (e.g. NGOs) involved in the response. [K] Type: Knowlege	0
b. Understand how the expectations of the public on the role of various organisations may affect communication and how such expectations can be influenced. [S] Type: Skill	0
c. Identify opportunities to educate the public on the role of the various organisations. [S] Type: Skill	0
d. Understand economic, political, social, religious and cultural barriers to emergency risk communication. [K] Type: Knowlege	0
e. Understand laws and regulations of the context in which emergency risk communication is implemented. [K] Type: Knowlege	0
f. Understand the government priority areas and how to influence them. [K] Type: Knowlege	0
g. Identify opportunities to contribute to discussions on responsibilities, resolutions and adequacy of the response. [S] Type: Skill	0
h. Understand the placement of emergency risk communication functions in the organisational leadership function and response cycle of public health emergency preparedness and response (PHEPR). [K] Type: Knowlege	0
i. Identify trusted channels of communication, messengers and influencers. [S] Type: Skill	0
j. Understand how to maximise empathy and compassion. [K] Type: Knowlege	0

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The online learning platform of the European Centre for Disease Prevention and Control

ECDC Public Health Emergency Preparedness

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